Before You Move

___ Click here for the brochure Ready to Move, and the booklet Your Rights and Responsibilities When You Move

___ Ask for recommendations from neighbors, friends, and relatives regarding the mover.

___ Check with the Better Business Bureau regarding the mover.

___ Find out what the mover’s responsibilities are for damages that may occur to your belongings.

___ Ask if the mover has a dispute settlement program.

___Obtain estimates from at least three movers, and compare cost and all other services to be provided by the mover.

___ Check to determine whether the interstate mover is registered with FMCSA, and has a USDOT number.

___ Find out how and when pickup and delivery of your household goods will occur.

___ Ask the mover how they can be contacted before the move, during the move, and after the move.

Moving Day

___ Adequately insure your belongings.

___ Be present to answer questions and give directions to the movers. Stay until they finish.

___ Accompany the movers as they inventory your household goods and resolve any questions regarding the condition of materials being moved.

___ Carefully read the information on the estimate, order for service, bill of lading, inventory, and all other completed documents before you sign them.

___Keep the bill of lading until your goods are delivered, the charges are paid, and any claims are settled.

___ Before the moving van leaves, take one final look throughout the house to make certain nothing has been left behind.

___ Give the driver directions to your new home.

___ Inform the driver and the moving company of where you can be reached during the move.

Delivery Day

___ Be present to answer any questions and give directions.

___ Pay the driver, according to the term of your agreement, before your goods are unloaded.

___ Supervise unloading and unpacking of your goods.

___ Note on the inventory list all boxes or other items that are damaged before you sign any documents.

This information is from the Federal Motor Carrier Safety Administration, 1-800-832-5660,

If you’re looking to move in or around Rockland County, New York, the 5 boroughs of NYC, the entire East Coast, Midwest, and South, including popular destinations such as New York City, Boston, Philadelphia, Chicago, Washington DC, Atlanta, Orlando or Miami, call us at 800-357-4334 or email us at